Privacy Policy for Dark Matters Astrophotography

Information Collection and Use:

We collect information from our customers in order to provide better services and improve our business. This includes:

  • Contact information such as name, email address, postal address and phone number
  • Payment information such as credit card number and billing address
  • Information about your interests in astrophotography and any preferences you may have regarding our services


We use this information to:

  • Fulfill orders and provide customer service
  • Communicate with you about our services and products
  • Improve our services and offerings
  • Send promotional materials and special offers


Sharing of Information:

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may share your information with third parties for the following reasons:

  • To fulfill orders and provide customer service
  • To comply with legal requirements such as a subpoena or court order
  • To enforce our policies and terms of service


How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security:

We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Data Collected to Manage Your Membership:

At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.

At checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to prepopulate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.

At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.

When logged in, we use cookies to track some of your activity on our site including logins, visits, and page views.

At Dark Matters Astrophotography, we value your privacy and are committed to protecting your personal information.

Changes to this Policy:

We reserve the right to update this Privacy Policy at any time and will notify you of any significant changes. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us via the Contact Form on our website.

Effective Date: February 1, 2023